Safety and Security Tips
Protect your account, data, and property operations with these best practices. Following these guidelines keeps your team and tenants safe.
Quick Checklist
- Use strong, unique passwords.
- Enable MFA where available.
- Verify unusual requests.
- Keep devices updated.
1. Account security
Use a unique password for every account and change it regularly. Avoid sharing login credentials and assign individual access to team members.
- Use at least 12 characters with a mix of letters, numbers, and symbols.
- Enable multi-factor authentication whenever possible.
- Review account access when staff roles change.
2. Verify communications
Be cautious with emails, messages, or calls requesting payments, data exports, or account changes. Confirm requests with a known contact.
- Check sender addresses carefully before clicking links.
- Do not share verification codes with anyone.
- Report suspicious activity immediately.
3. Device and network safety
Keep devices, browsers, and security software up to date. Avoid logging in from public or shared devices.
- Install updates and security patches promptly.
- Use secure Wi-Fi or trusted networks.
- Log out after each session on shared devices.
4. Data handling
Limit data exports to authorized staff and store sensitive files securely.
- Use secure storage with access controls.
- Share data only with approved vendors.
- Delete files that are no longer needed.
Report an issue
Share details, screenshots, and timestamps so we can investigate quickly.
Security updates
We publish updates for critical security changes. Stay informed through our support team.
